Well hello BathKandy Lovers!

We have some really, really, really (ok you get the point) exciting news for you. We just closed a sweet deal and we now deliver worldwide at really affordable rates too! Yes you heard me right, no matter where you are in the world, you’re literally just a click away from having your favorite BathKandy bath treats in your home…how exciting is this? And as if that’s not enough, we will ship your treats to you FOR FREE if;

i) you live in the US or the UK

ii) you order products over $50!

Now how’s that for a sweet deal?

Due to the multitude of questions we’ve gotten so far, here are a few housekeeping details to serve as a guide.

1. How long does it take for me to receive my order?

Orders are processed within 48 hours and dispatched thereafter. Delivery to most international destinations is 3-5 business days.

2. What currency are your fees displayed in?

Our prices are displayed in US Dollars (USD).

3. What forms of payment do you accept?

We accept major credit/debit cards, including American Express, Visa and MasterCard.

4. Is my payment secure?

Yes your payment is very secure and we do not store any credit card data for security purposes.

5. What is the shipping cost?

 

 

6. Will I be billed in my local currency? 

You will be charged in USD, however your bank should automatically convert the transaction from USD to your local currency. Conversion rates are based on daily foreign exchange market averages gathered  from frequently updated sources, including financial institutions and are subject to change without notice.

7. Do my shipping rates include customs, tariffs or taxes?

Yes. You do not need to pay for anything else once you have placed your order.

8. When am I charged for the shipping cost?

Your card will be charged the shipping costs when you are placing your order.  Our payment processor will verify funds are available before accepting your payment.

9. Are shipping costs based on my location?

Shipping costs vary by country but are calculated as a flat-rate per country. For instance, if you live in Tennessee or New York, the shipping rate will be the same for products being delivered in the entire continental US.

10. Is it true that you offer free shipping to the US and the UK? 

Yes your order will be shipped for free if you order products over $50. The best way to enjoy this is to shop with friends to take advantage of this great discount.

11. Can I return my items if I don’t like them?

Unfortunately, at this time, we do not accept returns or exchanges.

12. How will I know where my package is?

Once your order has been received and shipped, we will send you a tracking number so you can track the progress of your delivery.

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