Terms & Conditions

We advise that you kindly read the following terms and conditions carefully as your use of our website and purchase of our products by you mean that you agree and accept them.

 

BUYING OUR PRODUCTS

When you place your order online, we send you a confirmation email that confirms that your order has been received by us. This email will also confirm your order details. However, please note that our confirmation email does not necessarily mean that we will meet your order as specified. Orders made on our website are subject to the availability of our products at the time the order is made. We reserve the right to cancel any order at any time and make a full refund of all monies paid in that regard.

 

OUR PRICES

Please be advised that the prices displayed on our website are in Nigerian Naira (N). For international customers viewing our website outside Nigeria, prices are displayed using United States Dollar ($USD). We endeavor to only display products that are in stock and can be promptly dispatched. If we are unable to deliver a particular product, which you have ordered for, we will notify you as soon as we can after receiving your order. In this event, you may cancel your order and we shall make a full refund at the earliest time possible.

 

PAYMENT

You can pay for our products through either of the following means i.e. Direct Bank Transfer and all major Debit or Credit Cards. Please be advised that VAT charges apply on all our products. We accord priority on pre-paid orders only and note that orders will not be shipped until they have been paid for in full.

 

DELIVERY

Our services are available in all 36 states in Nigeria and over 160 countries worldwide. Once your order has been shipped, you will receive a tracking number with which you can track the status of your package.

 

LIABILITY

We shall not be liable in any manner whatsoever for any loss resulting from your use or inability to use our product, or your use or inability to use our website, or resulting from unauthorized access to, or alteration of your data in circumstances beyond our control. We shall not also be liable for your loss of profits, wasted expenditure, goodwill or any other loss which does not directly result from our cause or negligence. Due to the unstable nature of the internet, shopping on our online platform is on an “as is” and “as available” basis. We make no guarantees that our online platform will be uninterrupted or entirely free from errors. Once products have left our warehouse, they are shipped by a 3rd party logistics company and as such; we will not be liable for any damages caused to the products in transit. Any such issues will be dealt with on a case-by-case basis.

 

GENERAL

We will use the information which you provide and the records of items you buy to constantly monitor and improve our service and for marketing purposes only. We will not pass any of your details to any other organization. We may change or withdraw any part of our website, or may refuse you access to the website at any time if we consider it necessary.

 

CANCELLATION POLICY

You may cancel your order within 3 hours of such order. Please note that all orders, once placed, are considered firm and any subsequent cancellations which are allowed by us will be subject to a 25% handling fee in respect of loss of profits. This does not affect your statutory rights in a consumer transaction. Please always use the CONTACT US form if you need to contact us for any reason. All sales are final.

 

QUESTIONS OR SUGGESTIONS

If you have questions or concerns about our collection, use, or disclosure of your personal information, please contact us HERE and be sure to include your order number.